[Omise Maintenance] Planned System Maintenance for Service Improvements

Scheduled for Feb 10, 04:00 - 05:00 GMT+07:00

Scheduled

Dear Valued Merchants and Partners,

To ensure the continued reliability and performance of our payment services, we will be conducting a scheduled system database upgrade. This maintenance is strategically planned during off-peak hours to minimize any impact on your business.

Maintenance Schedule: Tuesday, 10 February 2026 04:00 AM – 05:00 AM (GMT+7)

Service Disruption: During this 1-hour window, there will be short periods of service interruption (expected to last approximately 2 minutes per service). The following payment methods and features may be temporarily unavailable:

Thai local debit(ITMX): All transaction via Thai local debit card (ITMX-related).

Authentication Services:Apple Pay and Passkey verification during checkout.

Action Recommended: Standard credit card processing 3DS (OTP) authentication flows will NOT be impacted and other non-listed methods will remain operational. If a transaction fails during this period, we recommend waiting 2-5 minutes before attempting the payment again.

We apologize for any inconvenience this may cause and appreciate your continued trust in our services.

Sincerely,
Omise
Posted Jan 22, 2026 - 16:40 GMT+07:00
This scheduled maintenance affects: Debit cards (TH) (Bangkok Bank (TH), Kasikorn Bank (TH), Krungsri (TH), Krungthai (TH), Siam Commercial Bank (TH), TMBThanachart Bank (TH)).