To ensure the continued reliability and performance of our payment services, we will be conducting a scheduled system database upgrade. This maintenance is strategically planned during off-peak hours to minimize any impact on your business.
Maintenance Schedule: Monday, 9 February 2026 04:00 AM – 05:00 AM (GMT+7)
Service Disruption: During this 1-hour window, there will be short periods of service interruption (expected to last approximately 2 minutes per service). The following payment methods and features may be temporarily unavailable:
Shopify Payments: Online checkouts via Shopify apps.
Direct Debit: Bank direct debit via - Kasikorn Bank (KBank) - Bank of Ayudhaya (BAY) - Krungthai bank (KTB) - Siam Commercial Bank (SCB)
Installment: Installment plans via - Bangkok Bank - Kasikorn Bank - Krungsri and Firstchoice - Krungthai - Siam Commercial Bank - UOB
E-Wallets: Transactions via Apple Pay and TrueMoney.
Action Recommended: Other payment methods (such as PromptPay or standard Credit/Debit cards not mentioned above) will remain operational. If a transaction fails during this period, we recommend waiting 2-5 minutes before attempting the payment again.
We apologize for any inconvenience this may cause and appreciate your continued trust in our services.
Sincerely, Omise
Posted Jan 22, 2026 - 10:39 GMT+07:00
This scheduled maintenance affects: Credit Card Installments (Bangkok Bank Installment (TH), Kasikorn Bank Installment (TH), Krungsri and Firstchoice Installment (TH), Krungthai Installment (TH), Siam Commercial Bank Installment (TH), UOB Installment (TH)), Online Direct Debit (Kasikorn Bank, Bank of Ayudhya, Krungthai Bank, Siam Commercial Bank), and Plugins (Shopify).