[Monitoring] (Thailand) Intermittently failure detected on Debit card payment
Monitoring - We experienced a technical issue from ITMX, which resulted in intermittent failures between 07:20 and 10:05 (GMT+7) today. During this period, some Thai debit card transactions may have failed.

Our teams investigated the issue and coordinated with our acquiring partner to resolve it immediately. The service is now fully operational.

We sincerely apologize for any inconvenience this may have caused. For any questions or concerns regarding this incident, please contact us at support@omise.co.

Omise Payments
Nov 28, 2025 - 11:19 GMT+07:00
Investigating - We are currently investigating a technical issue affecting debit card payment transaction, which is beginning on Friday 28th November at 07:20 (GMT+7).

This may be impacting some Thailand-based merchants, where certain debit card payment charges may be failing during this time.

Our team is actively working to identify the root cause with our payment processor and resolve the issue as soon as possible. We will share updates as they become available.

We apologize for the inconvenience this may be causing. For any questions or concerns, please contact us at support@omise.co.

Omise
Nov 28, 2025 - 08:46 GMT+07:00
Uptime over the past 90 days. View historical uptime.
API (Global) ? Operational
90 days ago
100.0 % uptime
Today
Credit / Debit cards (Global) ? Operational
90 days ago
99.89 % uptime
Today
Card brands Operational
90 days ago
100.0 % uptime
Today
American Express (Global) Operational
90 days ago
100.0 % uptime
Today
JCB (Global) Operational
90 days ago
100.0 % uptime
Today
Visa (Global) Operational
90 days ago
100.0 % uptime
Today
MasterCard (Global) Operational
90 days ago
100.0 % uptime
Today
UnionPay (Global) Operational
90 days ago
100.0 % uptime
Today
Debit cards (TH) Operational
90 days ago
100.0 % uptime
Today
Bangkok Bank (TH) Operational
90 days ago
100.0 % uptime
Today
Kasikorn Bank (TH) Operational
90 days ago
100.0 % uptime
Today
Krungsri (TH) Operational
90 days ago
100.0 % uptime
Today
Krungthai (TH) Operational
90 days ago
100.0 % uptime
Today
Siam Commercial Bank (TH) Operational
90 days ago
100.0 % uptime
Today
TMBThanachart Bank (TH) Operational
90 days ago
100.0 % uptime
Today
Credit Card Installments Operational
90 days ago
100.0 % uptime
Today
Bangkok Bank Installment (TH) Operational
90 days ago
100.0 % uptime
Today
Kasikorn Bank Installment (TH) ? Operational
90 days ago
100.0 % uptime
Today
Krungsri and Firstchoice Installment (TH) ? Operational
90 days ago
100.0 % uptime
Today
Krungthai Installment (TH) ? Operational
90 days ago
100.0 % uptime
Today
Siam Commercial Bank Installment (TH) ? Operational
90 days ago
100.0 % uptime
Today
UOB Installment (TH) Operational
90 days ago
100.0 % uptime
Today
Internet Banking Operational
90 days ago
100.0 % uptime
Today
Bangkok Bank (TH) ? Operational
90 days ago
100.0 % uptime
Today
Krungsri Online (TH) ? Operational
90 days ago
100.0 % uptime
Today
Mobile Banking Operational
90 days ago
100.0 % uptime
Today
Bangkok Bank (TH) Operational
90 days ago
100.0 % uptime
Today
Kasikorn Bank (TH) Operational
90 days ago
100.0 % uptime
Today
Krungsri Bank (TH) Operational
90 days ago
100.0 % uptime
Today
Krungthai NEXT (TH) Operational
90 days ago
100.0 % uptime
Today
OCBC Digital (SG) Operational
90 days ago
100.0 % uptime
Today
Siam Commercial Bank (TH) Operational
90 days ago
100.0 % uptime
Today
Online Direct Debit Operational
90 days ago
100.0 % uptime
Today
Kasikorn Bank ? Operational
90 days ago
100.0 % uptime
Today
Bank of Ayudhya ? Operational
90 days ago
100.0 % uptime
Today
Krungthai Bank ? Operational
90 days ago
100.0 % uptime
Today
Siam Commercial Bank ? Operational
90 days ago
100.0 % uptime
Today
Alternative Payments Operational
90 days ago
100.0 % uptime
Today
Alipay (Barcode) (TH) Operational
90 days ago
100.0 % uptime
Today
Alipay (Online) (TH) Operational
90 days ago
100.0 % uptime
Today
Alipay+ (Alipay CN) (SG) Operational
90 days ago
100.0 % uptime
Today
AliPay+ (Alipay HK) (SG) Operational
90 days ago
100.0 % uptime
Today
AliPay+ (DANA) (SG) Operational
90 days ago
100.0 % uptime
Today
Alipay+ (GCash) (SG) Operational
90 days ago
100.0 % uptime
Today
Alipay+ (KakaoPay) (SG) Operational
90 days ago
100.0 % uptime
Today
Alipay+ (Touch 'n Go) (SG) Operational
90 days ago
100.0 % uptime
Today
Bill Payments (TH) Operational
90 days ago
100.0 % uptime
Today
Boost (MY) Operational
90 days ago
100.0 % uptime
Today
CitiPoints (TH) ? Operational
90 days ago
100.0 % uptime
Today
DuitNow Online Banking/Wallets (MY) Operational
90 days ago
100.0 % uptime
Today
DuitNow QR (MY) Operational
90 days ago
100.0 % uptime
Today
FPX (MY) ? Operational
90 days ago
100.0 % uptime
Today
Google Pay (TH, SG, MY) Operational
90 days ago
100.0 % uptime
Today
GrabPay (TH, SG, MY) Operational
90 days ago
100.0 % uptime
Today
Konbini, Pay-easy, and Online Banking (JP) Operational
90 days ago
100.0 % uptime
Today
Maybank QR (MY) Operational
90 days ago
100.0 % uptime
Today
Paynow (SG) ? Operational
90 days ago
100.0 % uptime
Today
PayPay (JP) ? Operational
90 days ago
100.0 % uptime
Today
PromptPay (TH) ? Operational
90 days ago
100.0 % uptime
Today
Rabbit LINE Pay (TH) Operational
90 days ago
100.0 % uptime
Today
ShopeePay (TH, SG, MY) Operational
90 days ago
100.0 % uptime
Today
Touch 'n Go (MY) Operational
90 days ago
100.0 % uptime
Today
TrueMoney Wallet (TH) ? Operational
90 days ago
100.0 % uptime
Today
WeChat Pay (Barcode) (TH) Operational
90 days ago
100.0 % uptime
Today
Dashboard ? Operational
90 days ago
100.0 % uptime
Today
Omise.js ? Operational
90 days ago
100.0 % uptime
Today
OmisePay ? Operational
90 days ago
100.0 % uptime
Today
Payment Links+ ? Operational
90 days ago
100.0 % uptime
Today
Plugins Operational
90 days ago
100.0 % uptime
Today
EC-CUBE Operational
90 days ago
100.0 % uptime
Today
Magento Operational
90 days ago
100.0 % uptime
Today
OpenCart Operational
90 days ago
100.0 % uptime
Today
PrestaShop Operational
90 days ago
100.0 % uptime
Today
Shopify Operational
90 days ago
100.0 % uptime
Today
WooCommerce Operational
90 days ago
100.0 % uptime
Today
Wix Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

[External] Rabbit Line Pay will be unavailable on Tue, 2 Dec 2025 during 03:00-05:00 (GMT+8) Dec 2, 2025 03:00-05:00 GMT+07:00

Rabbit Line Pay will be temporarily unavailable for Credit/Debit card on Tue, 2 Dec 2025 during 03:00-05:00 (GMT+8)
E-wallets payment will not be affected and will remaining available as usual
Posted on Nov 25, 2025 - 13:21 GMT+07:00
Nov 30, 2025

No incidents reported today.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

Unresolved incident: [Monitoring] (Thailand) Intermittently failure detected on Debit card payment.

Nov 27, 2025
[Resolved] (Malaysia) Intermittently failure detected on TouchNGo transactions
Resolved - This incident has been resolved.
Nov 27, 19:12 GMT+07:00
Monitoring - We experienced a technical issue which had affected TouchNGo payment services between Wednesday, 26th November at 17:03 to Thursday, 27th November at 17:15 (GMT+8), during which, some TouchNGo transactions are failed.

Our teams had investigated and informed our acquiring partner to rectify the issue immediately. The issue is now resolved.

We sincerely apologize for any inconvenience this may have caused. For questions or concerns regarding this incident, please reach out to support@omise.co

Omise
Nov 27, 18:24 GMT+07:00
Investigating - We are currently investigating a technical issue affecting TouchNGo transactions, which is beginning on Wednesday, 26th November at 17:03 (GMT+8).

This may be impacting some Malaysia-based merchants, where certain TouchNGo payment charges may be failing during this time.

Our team is actively working to identify the root cause with our payment processor and resolve the issue as soon as possible. We will share updates as they become available.

We apologize for the inconvenience this may be causing. For any questions or concerns, please contact us at support@omise.co.

Omise
Nov 27, 15:02 GMT+07:00
Nov 26, 2025

No incidents reported.

Nov 25, 2025

No incidents reported.

Nov 24, 2025

No incidents reported.

Nov 23, 2025
[External] Krungsri Installment will be unavailable on Sun, 23 Nov 2025 during 00:00 - 10:00 (GMT+7)
Completed - The scheduled maintenance has been completed.
Nov 23, 10:00 GMT+07:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 23, 00:00 GMT+07:00
Scheduled - Krungsri Installment will be unavailable on Sun, 23 Nov 2025 during 00:00 - 10:00 (GMT+7)
Nov 14, 18:55 GMT+07:00
[External] OCBC Mobile Banking will be unavailable for maintenance on Sun, 23 Nov during 02:00-08:00 (GMT+8)
Completed - The scheduled maintenance has been completed.
Nov 23, 07:00 GMT+07:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 23, 01:00 GMT+07:00
Scheduled - OCBC Mobile Banking will be unavailable for maintenance on Sun, 23 Nov during 02:00-08:00 (GMT+8)
Nov 14, 10:10 GMT+07:00
[External] Paynow will be unavailable on Sun, 23 Nov 2025 during 02:00-06:00 (GMT+8)
Completed - The scheduled maintenance has been completed.
Nov 23, 05:00 GMT+07:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 23, 01:00 GMT+07:00
Scheduled - Paynow will be unavailable on Sun, 23 Nov 2025 during 02:00-06:00 (GMT+8)
Nov 14, 10:24 GMT+07:00
Nov 22, 2025

No incidents reported.

Nov 21, 2025

No incidents reported.

Nov 20, 2025
[External] Krungthai (NEXT) Mobile banking will be unavailable on Thu, Nov 20 during 01:00-06:00 (GMT+7)
Completed - The scheduled maintenance has been completed.
Nov 20, 06:00 GMT+07:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 01:00 GMT+07:00
Scheduled - Krungthai (NEXT) Mobile banking will be unavailable on Thu, Nov 20 during 01:00-06:00 (GMT+7)
Nov 18, 09:16 GMT+07:00
[External] Krungsri Online Direct Debit will be unavailable on Thu, 20 Nov 2025 during 00:00 - 05:00 (GMT+7)
Completed - The scheduled maintenance has been completed.
Nov 20, 05:00 GMT+07:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 00:00 GMT+07:00
Scheduled - Krungsri Online Direct Debit will be unavailable on Thu, 20 Nov 2025 during 00:00 - 05:00 (GMT+7)
Nov 14, 11:09 GMT+07:00
Nov 19, 2025

No incidents reported.

Nov 18, 2025
[External] Kasikorn Online Direct Debit will be unavailable on Tue, Nov 18 00:00-02:30 (GMT+7)
Completed - The scheduled maintenance has been completed.
Nov 18, 02:30 GMT+07:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 00:00 GMT+07:00
Update - Kasikorn Online Direct Debit have change maintenance schedule which will be unavailable on Tue, Nov 18 00:00-02:30 (GMT+7)
Oct 16, 14:29 GMT+07:00
Update - We will be undergoing scheduled maintenance during this time.
Oct 14, 11:10 GMT+07:00
Update - We will be undergoing scheduled maintenance during this time.
Oct 14, 11:10 GMT+07:00
Update - We will be undergoing scheduled maintenance during this time.
Oct 14, 11:06 GMT+07:00
Scheduled - Kasikorn Online Direct Debit will be unavailable on Fri, Oct 17 00:00-02:30 (GMT+7)
Oct 14, 10:59 GMT+07:00
Nov 17, 2025

No incidents reported.

Nov 16, 2025
[External] OCBC Mobile Banking will be unavailable for maintenance on Sun, 16 Nov during 02:00-03:00 (GMT+8)
Completed - The scheduled maintenance has been completed.
Nov 16, 02:00 GMT+07:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 01:00 GMT+07:00
Scheduled - OCBC Mobile Banking will be unavailable for maintenance on Sun, 16 Nov during 02:00-03:00 (GMT+8)
Nov 10, 15:38 GMT+07:00
← Incident History Powered by Atlassian Statuspage